Help Center Getting Started 6 Getting Started with Web Design Hosting SA How to Log In to the Client Area Placing Your First Order How to Migrate Your Website to Web Design Hosting SA How to Set a Strong Password What Is Included in My Hosting Plan? Client Area 5 How to View and Pay an Invoice How to Upgrade or Downgrade Your Hosting Plan How to Open a Support Ticket How to Enable Two-Factor Authentication (2FA) How to Update Your Account Details cPanel 13 How to Log In to cPanel How to Use the File Manager in cPanel How to Connect via FTP Using FileZilla How to Create a MySQL Database in cPanel How to Use phpMyAdmin How to Create Email Accounts in cPanel How to Create Subdomains in cPanel How to Install a Free SSL Certificate (Let's Encrypt) How to Install WordPress with Softaculous How to Change Your PHP Version in cPanel How to Create a Backup in cPanel How to Set Up Cron Jobs in cPanel Understanding Resource Usage and CloudLinux Limits Show Remaining Articles ( 5 ) Collapse Articles Email 7 Email Configuration Settings (IMAP, POP3, SMTP) How to Set Up Email in Microsoft Outlook How to Set Up Email on iPhone and iPad (iOS) How to Set Up Email on Android How to Access Webmail How to Set Up Email in Apple Mail (Mac) How to Create Email Forwarders in cPanel WordPress 7 How to Install WordPress How to Reset Your WordPress Admin Password How to Install WordPress Plugins WordPress Performance Optimisation Tips How to Keep Your WordPress Site Secure How to Back Up Your WordPress Site How to Update WordPress, Plugins and Themes Domains 5 How to Register a .co.za Domain Understanding DNS Records How to Update Your Nameservers How to Transfer a Domain to Web Design Hosting SA How to Renew Your Domain Name Billing & Payments 5 Accepted Payment Methods Understanding Your Billing Cycle How to Cancel Auto-Renewal How to Request a Refund How to Add or Update a Payment Method Website Security 5 What Is Imunify360 and How Does It Protect My Site? How to Force HTTPS on Your Website How to Scan for Malware on Your Hosting Account Setting Up SPF, DKIM and DMARC Records How to Enable Two-Factor Authentication in cPanel Web Design Services 3 Our Web Design Services - An Overview What to Prepare Before Your Website Build How to Request Website Changes SEO Services 2 Our SEO Services - An Overview How to Set Up Your Google Business Profile Troubleshooting 5 My Website Is Down - What to Do How to Fix a 500 Internal Server Error My Email Is Not Working - Troubleshooting Guide DNS Propagation Explained How to Fix a 404 Page Not Found Error Cancellations 2 How to Cancel Your Hosting Plan How to Cancel a Domain Name Frequently Asked Questions 5 General Hosting FAQs Billing & Payment FAQs Domain FAQs Technical FAQs Web Design & SEO FAQs Featured Articles Popular Articles Getting Started with Web Design Hosting SA How to Log In to the Client Area Placing Your First Order How to Migrate Your Website to Web Design Hosting SA How to Set a Strong Password Newest Articles Web Design & SEO FAQs Technical FAQs Domain FAQs Billing & Payment FAQs General Hosting FAQs Recently Updated Articles Technical FAQs Web Design & SEO FAQs Domain FAQs Billing & Payment FAQs General Hosting FAQs Frequently Asked Questions What are the steps to submit a purchase order? Here's the process to submit a purchase order: Fill out the purchase order form. Obtain the necessary approvals from your manager or department head. Submit the approved purchase order to the procurement team. Where can I find templates for customer presentations? We have a library of customer presentation templates within the Sales & Marketing section of our knowledge base. What is the process for requesting time off? Access our Time Off Request form. Fill out the form, including your desired dates and any relevant notes. Submit the form to your manager for approval.